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454 Shakhbout Bin Sultan StAl Mushrif – Abu Dhabi
info@mbankuae.com | 600 57 1111 | +971 2 412 2222
Branches & ATMs
Abu Dhabi
454 Shakhbout bin sultan street, Abu Dhabi
Tel: 600571111
Email: info@mbankuae.com
Ramadan Working Hours:
Branch Timings:
Mon-Sat : 9 AM to 3 PM
Fri : 9 AM to 12:30 PM
Sun: Closed
Teller Timings:
Mon-Sat : 9 AM to 3 PM
Fri : 8 AM to 12 PM
Sun : Closed
Abu Dhabi
Capital Mall – Mohammed Bin Zayed City – Mussafah – Abu Dhabi – Ground floor next to Lulu
Tel: 600571111
Email: info@mbankuae.com
Working Hours:
Branch Timings
Mon-Sat : 10 AM-3:30 PM + 9 AM-12 PM
Fri : 9 AM to 12:30 PM
Sun : Closed
Teller Timings:
10 AM to 04 PM
Abu Dhabi
Ground floor – Dusit Thani Hotel – Al Nahyan – Abu Dhabi
Tel: 600571111
Email: info@mbankuae.com
Working Hours:
Mon-Sun: 10 AM to 10 PM
Dubai
Dubai, Mall of the Emirates, first floor, Ski Dubai Entrance A
Tel: 600571111
Email: info@mbankuae.com
Working Hours:
Mon-Sun: 10 AM to 10 PM
Dubai
Westburry Residence next to Viva Supermarket – 1 Marasi Dr – Business Bay – Dubai
Tel: 600571111
Email: info@mbankuae.com
Working Hours:
Mon-Sun: 10 AM to 10 PM
Sharjah
Sharjah Roads & Transport Authority – Wasit Street – Al Azra – Sharjah
Tel: 600571111
Email: info@mbankuae.com
Working Hours:
Mon-Sun: 10 AM to 10 PM
FAB ATM Locations
Deposit cash and cheques instantly and seamlessly into your Mbank account using our partner FAB’s ATMs across the UAE.
Cash Deposits through Exchange Houses
Deposit cash seamlessly and instantly into your Mbank account through any of the following Exchange House branches across the UAE.
In-App Customer Support
All our banking services are available digitally through our Mbank UAE mobile app.
If you are in need of support, we offer different options to seamlessly contact us through the mobile app:
Video Calls and In-app support:
- Login to your account via the Mbank application.
- Click on “More”.
- Choose “Help and Support”.
- From the “Contact Us” option, choose to send a message, make a call, or start a call with our Customer Service Agent.
All the answers. Right here.
Get all the answers you need to frequently asked questions.
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How do I open an account?
If you have 5 minutes, that's all it takes. Simply download the Mbank UAE app, and use UAE Pass to open an account.
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What documents will I need to open a bank account?
To open a bank account, you will only need your UAE Pass.
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How many branches does Mbank UAE have?
You can find the info here: https://webuat.mbank.ae/branches-and-atms/
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What are the limits for ATM cash deposits?
ATM cash deposit limit for your account is AED 55K/day & AED 250K/month.
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What is the limit applicable for an Outward Fund Transfer transaction?
The transaction limit for an Outward Fund Transfer is AED 500,000/-.
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What is the Customer Support Number?
600 57 1111
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What is the minimum balance required to open an account?
There is no minimum balance required to open an account.
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Do I get a Debit Card once my account is open?
Upon successful completion of the account opening process and verification, you will automatically receive a virtual debit card. You can find the card details in the "Cards" section of the Mbank App. This virtual card can be instantly activated for online purchases and linked to E-wallets like Apple, Samsung, or Google Pay. Simultaneously, you have the option to request a physical debit card through the app for ATM cash withdrawals and in-store purchases. Additionally, you can set daily and monthly usage limits for the debit card, temporarily block the card if needed, and monitor all transactions through the Mbank UAE app.